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This publication is available at https: Who we are and what we do 1. We act with integrity With high ethical standards, we are honest, fair, and even-handed in our treatment of others, exercising judgment and discretion, and holding ourselves to account for our actions.
We show respect Empowering and trusting our colleagues and customers to do the right thing, we are friendly, courteous, inclusive and considerate, and recognising, valuing and celebrating the views, qualities and achievements of others.
We Annual report and accounts innovative We champion new and different ways of working to adapt and move with the times, having the courage and tenacity to challenge how things are done, committed to continuous improvement and to developing ourselves. We work and consult closely with a wide range of different groups and stakeholders, such as customer representatives and software developers, to make sure we are getting our strategy right.
At 31 Marchwe had around 61, full-time equivalent employees in buildings across the UK, collecting tax and duties from more than 45 million individuals and 5. Tax credits benefitted 4. The UK is one of the largest economies in both the EU and the world and we play our part by making it easier for business to trade.
We work closely with HM Treasury to design effective tax and customs policies and we play a vital role in supporting wider government aims, such as using tax reliefs to support economic growth, facilitating international trade through our customs processes, enforcing the National Minimum Wage and working with devolved administrations on tax and other matters.
To do this, and deliver for our customers in a changing world, we are building on the skills and expertise of our people and working in more collaborative and flexible ways.
We are putting the right people in the right places, doing the right work, with the right skills, using the latest digital tools. HMRC Achievements - 3. Our analysis indicates that we continue to maintain one of the lowest tax gaps in the world. We remain strongly committed to pursue those who do not comply, prosecuting criminals and fraudsters last year.
Annual Report and Accounts /17; Annual Report /16; Annual Report /15; Annual Report and Accounts /14 ; Annual Report and Accounts / BBC Annual Report and Accounts /17 03 OVERVIEW The BBC is a key partner for Hull’s year as UK City of Culture. Projects that the BBC will host include a major. We make some of the world’s best-known brands – all are on a journey to reducing their environmental footprint and increasing their positive social impact.
We have organised our activity around a number of distinct customer groups and we can target our efforts more specifically to their needs, ensuring that the vast majority of UK taxpayers comply with their obligations and pay what they owe on time. In summary, and compared to to We have strengthened our grip on those who deliberately cheat the system and continue to pursue those who refuse to pay what they owe.
We apply appropriate civil and criminal sanctions to this dishonest minority. The decision to carry out a criminal investigation is based on a number of factors, for example the nature and scale of the alleged fraud or our ability to obtain evidence to prove the case.
Compliance yield includes not only cash expected but also an estimate of the amount of revenue we prevent from being lost, together with the impact of legislative changes, process improvements and our current compliance activity on future customer behaviour.
Compliance yield also captures the impact of the Accelerated Payments regime, which requires individuals or businesses involved in tax avoidance schemes to pay the disputed amount of tax up-front, rather than keeping the money until the dispute is settled.
Compliance yield targets are set on an annual basis at the Budget. Following a recommendation from the National Audit Office, we published a technical paper in July setting out the changes we were making to the reporting of future revenue benefit.
HMRC uses a range of law enforcement, tax investigation, asset confiscation and other powers to tackle organised crime groups, disrupting their activity, dismantling their organisations and taking the profit out of their fraud.
Over the past six years we have brought more than serious organised criminals to justice. Prosecutions A total of criminals and fraudsters were prosecuted in tomostly for tax-related offences, serving a collective total of years in prison.
We are committed to increasing the number of criminal investigations that we can undertake into serious and complex tax crime, focusing particularly on wealthy individuals and corporates, with the aim of increasing prosecutions in this area to a year by the end of the Parliament.
Accelerated Payments Last year, as planned, we reached the end of our three-year programme of issuing Accelerated Payment Notices APN to users of eligible avoidance schemes. APNs are one of the most significant tools that we have to tackle avoidance by individuals and companies, removing their ability to defer payment of tax in ongoing disputes involving marketed tax avoidance schemes.
Where a customer disagrees with an Accelerated Payment Notice, they have the right to make representations to us. Of the 75, notices issued we received a total of 40, representations.
Three judicial reviews of the Accelerated Payments regime were heard last year, with the High Court confirming that the Accelerated Payments legislation, and our delivery of it, was legal, adding to the favourable decisions on two similar reviews heard in to Two of these three decisions are currently subject to appeal.
We exceeded our targets across the board. More than nine million people accessed their Personal Tax Account. We handled more than 1.
For the first time we offered a permanent seven day a week service across our main helplines to make it easier for customers to contact us at a time that suits them. We answered customer calls in an average of under four minutes and exceeded our target for turning round customer post while receiving fewer new complaints.Present o o aragr aragr otter otter otter Order o For the period 1 April to 31 March SG// We make some of the world’s best-known brands – all are on a journey to reducing their environmental footprint and increasing their positive social impact.
Health and high quality care for all, now and for future generations. SEC Form 6-K. On 2 October , revised financial information to reflect the impact of IFRS 15 and the change in the Group's reportable segments was furnished to the U.S.
Securities and Exchange Commission on a Form 6-K. Annual Report and Accounts /17; Annual Report /16; Annual Report /15; Annual Report and Accounts /14 ; Annual Report and Accounts / The corporate annual report and accounts provide a summary of Ofsted’s activities over the course of the year, including project highlights and details of the progress that has been made in.